ACS Falcon-I Espresso Machine - Dual Boiler PID 2.0 System

Order Confirmation

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming the item is in stock and available for dispatch, we will charge your card and dispatch your order. Please check the specific product page for Estimated Delivery Times. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at support@brewmaestro.co.uk so that we can help.

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to return@brewmaestro.co.uk so that we can open an insurance claim on your behalf.

Cancellations & Refunds

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order, information about are Return/Refund Process and Return/Refund rules for domestic and commercial customers can be found within are Refund Policy here.

Welcome to Brew Maestro, your dedicated source for all things Coffee. Our journey began with a simple mission: to share our passion for coffee with like minded enthusiasts. From our humble beginnings in Cornwall, we've grown into a trusted name, offering a diverse range of high quality coffee machines, grinders and Accessories, at competitive prices.

Our Story

Brew Maestro was founded from a deep passion for exceptional coffee and a commitment to quality. Our journey began with the goal of providing premium coffee machines, grinders, and accessories to both home and business users. Like any start up, we encountered numerous challenges, from sourcing high quality components to ensuring our products met our exacting standards. Each obstacle taught us valuable lessons and fuelled our determination to innovate. What keeps us motivated is the satisfaction of our customers and the knowledge that our products help our customers taste the best brew. At Brew Maestro, we are dedicated to delivering excellence and helping our customers achieve the perfect brew, every time.

Our Vision

At Brew Maestro, our vision is to redefine the coffee experience by combining innovation with passion. We strive to set new standards in the coffee industry by offering products that not only meet but exceed our customers' expectations. Our approach is rooted in the belief that coffee is more than just a beverage; it's a catalyst for connection, productivity, and joy. By prioritising quality, sustainability, and customer satisfaction, we aim to empower our customers to taste the best cup of coffee, every time. Our ethos centers around integrity, excellence, and a relentless pursuit of innovation, ensuring that every product we offer reflects our dedication to coffee excellence.

Why Choose Us

Customers choose Brew Maestro for our unwavering commitment to quality and exceptional customer service. Our premium coffee machines, grinders, and accessories are crafted with meticulous attention to detail, ensuring every product meets the highest standards. We take pride in offering personalised customer support, guiding our clients through every step of their coffee journey. Our unique selling points include innovative features, durability, and a design that blends seamlessly into any environment. At Brew Maestro, we are dedicated to delivering excellence and helping our customers taste the best brew, every time.

Meet the Team

Hello, I’m Kane, founder of Brew Maestro. I started this business out of a deep passion for coffee and a desire to share that experience with others. My journey began with the goal of providing high quality coffee machines, grinders, and accessories that would elevate daily coffee rituals. Personally, I’ve found that coffee enhances my productivity and brings joy and a sense of ritual to my daily life. Driven by this belief, I aimed to offer products that bring people together, enhance their lives through the rich taste and enjoyment of coffee, and help them be as productive as possible to achieve their goals. My team and I are committed to quality, innovation, and customer satisfaction, ensuring that every product we offer reflects our dedication to the coffee craft.

Our UK-Wide Presence

We're more than just a premium coffee equipment retailer; we're a part of the community we serve. Our head office may be in Cornwall, but our spirit and services reach all of the UK through our reliable courier partners. Every order, every customer, and every question is an opportunity for us to demonstrate our commitment to excellence.

Connect With Us

We thank you for your interest in Brew Maestro and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our Contact Page